Terms of service

Welcome to homeessentiials ("Website", "we", "our", or "us"). By accessing or using https://www.homeessentiials.co.in/ you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of this Website.

1. Business Information

Homeessentiials is an online shopping platform.

Website operations and digital marketing are managed by The Elite Store

Business Name: The Elite Store

Website: https://www.homeessentiials.co.in/

GSTIN: 07CAOPG6192H1ZC

Registered Address: Ambedkar Bodh Vihar, D-1/730, Gali Number 7A, Ashok Nagar,
New Delhi, Shahdara, Delhi, 110093

2. Acceptance of Terms

By accessing our Website, placing an order, or using any service available on the Website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

3. Eligibility

To purchase products from our Website, you must:

  • Be at least 18 years of age; or

  • Access the Website under the supervision of a parent or legal guardian.

You agree that all information provided by you is accurate, current, and complete.

4. Products

We offer various consumer products through our online platform.

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and images are accurate. However:

  • Product colors may vary depending on your device.

  • Product packaging may change from time to time.

  • Minor variations may occur without affecting the functionality of the product.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes will be charged wherever required.

We reserve the right to correct pricing errors at any time and to cancel any order placed at an incorrect price.

6. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept an order.

  • Reject an order.

  • Cancel an order.

Reasons may include:

  • Product unavailability.

  • Pricing or listing errors.

  • Suspected fraudulent activity.

  • Delivery restrictions.

  • Incomplete or inaccurate customer information.

7. Payments

We accept the payment methods available during checkout, which may include:

  • Cash on Delivery (COD)

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Digital Wallets

Orders are processed after successful payment confirmation or COD confirmation, where applicable.

8. Cash on Delivery (COD)

Cash on Delivery is available only for eligible PIN codes.

We reserve the right to disable COD for:

  • High-risk delivery locations.

  • High-value orders.

  • Customers with repeated order refusals or unsuccessful deliveries.

9. Shipping

Orders are processed according to our normal business timelines.

Shipping is handled through our fulfillment and logistics partners.

Estimated delivery times depend on:

  • Customer location.

  • Courier partner availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

All delivery dates are estimates and are not guaranteed.

10. Order Tracking

Customers will receive order updates through available communication channels.

Tracking details will be provided whenever available.

11. Returns

Eligible products may be returned in accordance with our Return & Refund Policy.

Returned products must:

  • Be unused.

  • Include the original packaging.

  • Include all accessories.

  • Meet the eligibility requirements specified in our Return & Refund Policy.

Products damaged due to misuse or improper handling are not eligible for return.

12. Refunds

Approved refunds are processed according to our Return & Refund Policy.

Refund processing times depend on:

  • Original payment method.

  • Bank processing timelines.

  • Payment gateway processing.

For Cash on Delivery (COD) orders, customers may be required to provide valid bank account or UPI details.

13. Cancellation

Orders may be cancelled before shipment.

Once an order has been shipped, cancellation may not be possible.

Any applicable refunds will be processed in accordance with our Return & Refund Policy.

14. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information.

  • Provide a valid delivery address.

  • Accept delivery when available.

  • Use the Website lawfully.

  • Refrain from misusing our services.

15. Prohibited Activities

Users must not:

  • Attempt to hack or compromise the Website.

  • Upload malicious software or malware.

  • Use automated bots or scraping tools.

  • Copy or reproduce Website content without permission.

  • Violate applicable laws.

  • Commit fraud or misrepresent their identity.

Violation of these Terms may result in suspension or termination of access to the Website.

16. Intellectual Property

All content on the Website, including but not limited to:

  • Logos

  • Designs

  • Graphics

  • Images

  • Product descriptions

  • Website layout

  • Text

belongs to their respective owners and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is strictly prohibited.

17. Third-Party Services

Our Website may use third-party services, including:

  • Shopify

  • Payment gateways

  • Courier companies

  • Logistics providers

  • Analytics providers

We are not responsible for the performance, policies, or actions of third-party service providers beyond our reasonable control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Homeessentiials
 and The Elite Store shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or revenue.

  • Business interruption.

  • Data loss.

  • Delivery delays caused by third parties.

  • Events beyond our reasonable control, including force majeure events.

19. Disclaimer

We strive to keep Website information accurate and up to date.

However, we do not guarantee:

  • Continuous Website availability.

  • Error-free operation.

  • Product availability.

  • Uninterrupted services.

All products are offered subject to availability.

20. Privacy

Customer information is collected, stored, and processed in accordance with our Privacy Policy.

By using this Website, you consent to the collection and use of your information as described in our Privacy Policy.

21. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Government restrictions.

  • Internet outages.

  • Pandemics.

  • Courier disruptions.

  • Strikes.

  • War.

  • Other force majeure events.

22. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi.

23. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page together with the revised Effective Date.

Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

24. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Business Name: DS Crystal Traders

Website: 

Welcome to Homeessentiials
 ("Website", "we", "our", or "us"). By accessing or using https://www.homeessentiials.co.in/
 you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue use of this Website.

1. Business Information

Homeessentiials is an online shopping platform.

Website operations and digital marketing are managed by The Elite Store.

Business Name: The Elite Store

Website: https://www.homeessentiials.co.in

GSTIN: 07CAOPG6192H1ZC

Registered Address:

Ambedkar Bodh Vihar, D-1/730, Gali Number 7A, Ashok Nagar,
New Delhi, Shahdara, Delhi, 110093

2. Acceptance of Terms

By accessing our Website, placing an order, or using any service available on the Website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cancellation Policy.

3. Eligibility

To purchase products from our Website, you must:

  • Be at least 18 years of age; or

  • Access the Website under the supervision of a parent or legal guardian.

You agree that all information provided by you is accurate, current, and complete.

4. Products

We offer various consumer products through our online platform.

We make reasonable efforts to ensure that product descriptions, specifications, pricing, and images are accurate. However:

  • Product colors may vary depending on your device.

  • Product packaging may change from time to time.

  • Minor variations may occur without affecting the functionality of the product.

5. Pricing

All prices displayed on the Website are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable taxes will be charged wherever required.

We reserve the right to correct pricing errors at any time and to cancel any order placed at an incorrect price.

6. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept an order.

  • Reject an order.

  • Cancel an order.

Reasons may include:

  • Product unavailability.

  • Pricing or listing errors.

  • Suspected fraudulent activity.

  • Delivery restrictions.

  • Incomplete or inaccurate customer information.

7. Payments

We accept the payment methods available during checkout, which may include:

  • Cash on Delivery (COD)

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Digital Wallets

Orders are processed after successful payment confirmation or COD confirmation, where applicable.

8. Cash on Delivery (COD)

Cash on Delivery is available only for eligible PIN codes.

We reserve the right to disable COD for:

  • High-risk delivery locations.

  • High-value orders.

  • Customers with repeated order refusals or unsuccessful deliveries.

9. Shipping

Orders are processed according to our normal business timelines.

Shipping is handled through our fulfillment and logistics partners.

Estimated delivery times depend on:

  • Customer location.

  • Courier partner availability.

  • Product availability.

  • Weather conditions.

  • Public holidays.

All delivery dates are estimates and are not guaranteed.

10. Order Tracking

Customers will receive order updates through available communication channels.

Tracking details will be provided whenever available.

11. Returns

Eligible products may be returned in accordance with our Return & Refund Policy.

Returned products must:

  • Be unused.

  • Include the original packaging.

  • Include all accessories.

  • Meet the eligibility requirements specified in our Return & Refund Policy.

Products damaged due to misuse or improper handling are not eligible for return.

12. Refunds

Approved refunds are processed according to our Return & Refund Policy.

Refund processing times depend on:

  • Original payment method.

  • Bank processing timelines.

  • Payment gateway processing.

For Cash on Delivery (COD) orders, customers may be required to provide valid bank account or UPI details.

13. Cancellation

Orders may be cancelled before shipment.

Once an order has been shipped, cancellation may not be possible.

Any applicable refunds will be processed in accordance with our Return & Refund Policy.

14. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information.

  • Provide a valid delivery address.

  • Accept delivery when available.

  • Use the Website lawfully.

  • Refrain from misusing our services.

15. Prohibited Activities

Users must not:

  • Attempt to hack or compromise the Website.

  • Upload malicious software or malware.

  • Use automated bots or scraping tools.

  • Copy or reproduce Website content without permission.

  • Violate applicable laws.

  • Commit fraud or misrepresent their identity.

Violation of these Terms may result in suspension or termination of access to the Website.

16. Intellectual Property

All content on the Website, including but not limited to:

  • Logos

  • Designs

  • Graphics

  • Images

  • Product descriptions

  • Website layout

  • Text

belongs to their respective owners and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is strictly prohibited.

17. Third-Party Services

Our Website may use third-party services, including:

  • Shopify

  • Payment gateways

  • Courier companies

  • Logistics providers

  • Analytics providers

We are not responsible for the performance, policies, or actions of third-party service providers beyond our reasonable control.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Homeessentiials

 

 and The Elite Store shall not be liable for:

  • Indirect or consequential damages.

  • Loss of profits or revenue.

  • Business interruption.

  • Data loss.

  • Delivery delays caused by third parties.

  • Events beyond our reasonable control, including force majeure events.

19. Disclaimer

We strive to keep Website information accurate and up to date.

However, we do not guarantee:

  • Continuous Website availability.

  • Error-free operation.

  • Product availability.

  • Uninterrupted services.

All products are offered subject to availability.

20. Privacy

Customer information is collected, stored, and processed in accordance with our Privacy Policy.

By using this Website, you consent to the collection and use of your information as described in our Privacy Policy.

21. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Government restrictions.

  • Internet outages.

  • Pandemics.

  • Courier disruptions.

  • Strikes.

  • War.

  • Other force majeure events.

22. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi.

23. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be published on this page together with the revised Effective Date.

Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

24. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Business Name: The Elite Store

Website: https://www.homeessentiials.co.in

Email: support@homeessentiials.co.in

Registered Address:

Address - Ambedkar Bodh Vihar, D-1/730, Gali Number 7A, Ashok Nagar,
New Delhi, Shahdara, Delhi, 110093